FAQs

Yes, we are capable of providing OEM/ODM services for our valued partners. We have a dedicated team that specializes in offering comprehensive OEM/ODM services and flexible energy storage solutions based on different projects.

Our warranty is generally 10 years. Different products have different warranties. You are always welcome to check with our sales team.

We provide quality after-sales service. You can always contact us if anything occurs after a deal finishes, and we will try our best to serve you until you are satisfied.

A C&I (Commercial and Industrial) energy storage system is similar to a residential energy storage system, but it can accommodate higher energy demands of commercial and industrial facilities on a larger scale.

The system can be charged with electricity generated from renewable sources like solar panels or wind turbines or from the grid during off-peak hours, with a battery management system (BMS) or charge controller ensuring the safety and efficiency. The charged batteries store the electrical energy as chemical energy, and then the inverter converts the direct current (DC) electricity stored in the batteries into alternating current (AC) electricity to power the facility's equipment and devices. A C&I energy storage system often includes advanced monitoring and control features that allow facility managers to track energy generation, storage, and consumption, helping optimize energy usage and reduce costs. The facilities with energy storage systems can also interact with the grid, participating in demand response programs, providing grid services, and exporting excess renewable energy back to the grid.

A C&I (Commercial and Industrial) energy storage system is similar to a residential energy storage system, but it can accommodate higher energy demands of commercial and industrial facilities on a larger scale.

The system can be charged with electricity generated from renewable sources like solar panels or wind turbines or from the grid during off-peak hours, with a battery management system (BMS) or charge controller ensuring the safety and efficiency. The charged batteries store the electrical energy as chemical energy, and then the inverter converts the direct current (DC) electricity stored in the batteries into alternating current (AC) electricity to power the facility's equipment and devices. A C&I energy storage system often includes advanced monitoring and control features that allow facility managers to track energy generation, storage, and consumption, helping optimize energy usage and reduce costs. The facilities with energy storage systems can also interact with the grid, participating in demand response programs, providing grid services, and exporting excess renewable energy back to the grid.

Peak Shaving & Load Shifting: Help businesses lower their energy bills and improve overall energy management by using stored energy during periods of high electricity demand.

Backup Power: Provide emergency power, minimizing downtime and potential revenue losses, while also enhancing facility resilience and reliability.

Renewable Energy Integration: Maximize the use of renewable energy sources, helping the organization achieve sustainability and meet renewable energy targets or mandates.

Grid Support: Enable the commercial and industrial facilities to participate in demand response programs and provide grid services, creating additional revenue and improving overall grid reliability.

Increased Energy Efficiency: Help businesses optimize their energy usage and reduce overall energy consumption by using stored energy to manage load fluctuations.

Enhanced Power Quality: Improve power quality by regulating voltage and mitigating fluctuations in the local grid.

A: Air cooling is a cooling method that uses air as the cooling medium and convection heat transfer to reduce the battery temperature. However, due to the low specific heat capacity of air, the thermal conductivity is also low, so it is more suitable for relatively small power communication base stations, small energy storage systems and other slow charging and discharging scenarios.

　　Liquid cooling, that is, the use of liquid convection heat transfer to transfer the heat generated by the battery work to ensure that the system is within the safe temperature range of a cooling method. In the energy storage liquid cooling temperature control system, the internal battery pack liquid cooling system mainly contains liquid cooling plate, pipeline, quick-plug connector and other parts, which is more in favor of precision processing and manufacturing capabilities. Liquid cooling technology requires high, with higher barriers to entry, more suitable for large container cluster energy storage systems, data centers, etc. Today, many companies also use liquid cooling energy storage in industrial and commercial energy storage cabinets.

By utilizing a home battery, you can ensure a more consistent and reliable power supply, even during times of low solar energy production. This not only provides peace of mind but also allows for greater control over your energy consumption. Additionally, the use of a home battery promotes sustainability by reducing reliance on non-renewable energy sources and minimizing your carbon footprint. Overall, integrating a home battery system transforms your home into a smart and eco-conscious living space.

Our batteries are built for long-lasting performance and come with ten-year warranty. We have smart battery management system (BMS) enabling remote monitoring, diagnostics, and software updates.

Our battery energy storage system (BESS) can be connected directly to the solar panels by DC coupling, and an existing PV system by AC coupling. It is an independent system which can be installed at any time.

Our system comes with cloud EMS platform, the online real-time monitoring tool. The platform can be accessed using an iOS or Android mobile app, or through a web browser. You will be able to monitor the energy flows with the app. You can see how much energy is stored in your battery, how much electricity your solar panels produce, and more.

Our batteries are free of maintenance. The system's software can perform regular upgrades with internet connection.

Battery storage capacity is expressed in kWh, but system power is expressed in kW.

LFP stands for Lithium Iron Phosphate, is the chemical name for what makes up a battery cell's cathode. In essence, the process of charging or draining a battery is electrochemical. Our battery cells are made of only LFP cells, which are well-known for their exceptional safety, technological process, and thermal stability. These cells also have no cobalt, which better improves their safety and environmental sustainability.

Energy storage systems installed in homes or other small residential properties are referred to as residential energy storage, and usually produced by renewable energy sources like solar panels. These systems store extra energy and offer backup power during blackouts or situations when supply cannot meet with demand.
Commercial energy storage is usually used for larger-scale energy storage options made for business or industrial environments. Businesses utilize these systems for large energy storage capacity, to control peak demand, lower energy costs, and improve electrical stability.

Because battery energy storage can save electricity bill by peak shaving, increase revenue by selling electricty to the grid, self-consumption of renewable energy such as solar electricity, and improve electrical stability.